AWS Service Management Connector for Jira Service Management customer portal

Starting today, customers can search, provision, terminate, update and use self-service actions on products from AWS Service Catalog through Atlassian’s Jira Service Management Cloud customer portal via AWS Service Management Connector. This feature enables Jira Service Management end users who are registered users of the Atlassian site but are not Jira agents to provision resources using the AWS Service Catalog integration. With this connector, administrators can use existing AWS Service Catalog configurations, including curated products, portfolios, constraints, and tagging, and expose them to Jira Service Management Cloud administrators and users. Jira Service Management customers can browse and request provisioning of AWS Service Catalog products in their familiar IT Service Management (ITSM) tooling.

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